Thursday 28 March 2019

a very bad day

it all started with another letter from my credit union about an external transfer i made in december which didn't go through.  one email, three letters, three phone calls, two branch visits and they've refused to give me back my money.  they sent me a stat. dec. which i filled in and sent off today.  i also rang the banking ombudsman who advised me to start a formal complaint.  i mean really.  well, i went down to the civic centre to get a jp to witness my stat. dec. but they are building a new library down there and have moved the customer services dept. up here to the library.  so i came back to the library.  then i posted off the stat. dec. at the shopping centre where i lost my glasses.  i backtracked and at the last place there they were.  so thank goodness that ended well.  then i took a long lost lotto ticket into the branch to check it.  no, too late for that.  i was told to ring the head office which i tried to do but couldn't get through.  i'd probably checked it and not thrown it away.  there is a procedure to go through which has a fee attached if it's a winning ticket.  let's hope not.  i tried to log into their website but couldn't.  i also had a hard time trying to delete one of my devices and put norton anti virus on the ipad.  that took forever. oh well.  i just had a nice dinner and bought myself a mango as a treat.  the season is nearly over and i vowed next year to buy one more often.  my favourite fruit. 

5 comments:

  1. Goodness, not a great day for you. Tomorrow has to be better.
    Hope you get your money back...
    Hope you are well xx

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    Replies
    1. me too. in the words of ms o'hara, tomorrow is another day :) hope you are well too

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  2. Those sort of days are draining. Hope things have improved. The bank business id nasty. Change banks when it is over. I love mangos too.

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    Replies
    1. still haven't heard from the bank after i sent the stat. dec. back. time to lodge a complaint i think and sadly mangoes are starting to be out of season here.

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thanks for visiting. :)