i keep getting disconnected. when i turn it off and on again the internet light is red instead of green. i have to do that about four or five times before it eventually goes green. i don't know whether to buy another modem, ring the isp company or ring telstra as they've been working on the pits for the new system that's supposed to be coming any time soon. or so they say. i've moved everything around and it's annoying me. what to do? what to do?